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Am I responsible for driving my own vehicle onto and off of the ferry? How much baggage may I bring with me on the ferry? Reservations: 508-477-8600. Specify Passenger and Vehicle Details | The Steamship Authority Both run high-speed passenger catamarans with a travel time of approximately one hour. Steamship Authority @SteamshipMA 2 Jun 2021 Customers are currently unable to book or change vehicle reservations online or by phone. As a result, customers traveling with us today may experience . Yes. Show . It will not affect the reservations booked prior to the change. A motor boat may also have up to two other containers of gasoline not exceeding six gallons capacity each if they are in the motor boat, closed and in good condition, as more fully described in Part L of the Customer Handbook. No. Ferry Policies, Forms & Information | The Steamship Authority 2023 The Steamship Authority Home; Schedules; Reservations; Visitors; Residents; However, they will be transported only on a space-available basis. If a customer with a vehicle reservation is not boarded due to a late arrival at the departure terminal, the reserved space will be used for another vehicle, and the customer's vehicle will only be able to travel on a standby basis, on the date for which the reserved trip was scheduled. Subject to change except on confirmed reservation. It is your responsibility to return to the terminal at the appropriate time, and your failure to do so will result in forfeiting your place and being dropped from the standby list. Are there any ferries that I should avoid traveling on? Yes. Only baggage accompanied by a ticketed passenger is permitted on the luggage carts. Fees may apply. A customer who provides us with certain identifying information will be issued a Profile Account number. We strongly recommend that you check current parking availability on our mobile site prior to arriving at a specific parking lot. Ransomware attack disrupts Steamship Authority's payment systems Should you decide to travel on any of those vessels with a vehicle towing a trailer, you will be responsible for loading and unloading your vehicle safely and quickly within the normal time constraints of the loading and unloading process. Fare increases are based upon the vehicles length over 17 feet. @NWSBoston is predicting high winds as part of Tuesday's storm that will result in cancelations on both the Vineyard and Nantucket routes. Avis-Rent-a-Car services are available at the Hyannis Terminal and at the Palmer Avenue Parking Lot in Falmouth. I am traveling in a rental car. Steamship Authority Grapples with Deck Officer Shortage These PDF forms may be viewed with Adobe Acrobat Reader . Preview. In addition, individuals traveling on an excursion fare must start and complete their travel within a 31-day period. Customer service is important to us and we will endeavor to help those customers make new reservations at the terminal, even though the general public may not be able to make reservations at that time. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. Please remember, passengers are not allowed to stand on any stairs of a vessel or at the top of any vessel stairwell while it is approaching or docking at a terminal. Please consult the Customer Handbook for eligibility requirements. The smoking of or other use of marijuana is prohibited anywhere in or upon any of our vessels or on any Steamship Authority property. . The Steamship Authority (SSA) board authorized the purchase of a third offshore supply vessel with the aid of federal funding to supplement its aging fleet on Monday, November 28, according From there, enter your cell phone and choose your preferences. Other individuals who are eligible for discounted fares include individuals with disabilities with Steamship Authority Transportation Access Passes and legally blind passengers (together with their helper or companion). Certain changes are not subject to the above restrictions. A person traveling under the Preferred Space Program must use the same vehicle on each segment of a round-trip, unless we specifically approve the customer's use of a different vehicle on the trip's return segment. Note: in response to COVID-19, passenger tickets are now good for two years from the date the ticket is sold. The Steamship Authority Reservations & Information (508) 477-8600 (508) 540-1394 TTY; Daily: 7:30 am - 4:00 pm; General Offices. 02568, 1 Seaview Ave Standby travel is available on the Nantucket route every day of the year. (NOT part of Medical Program), Drive On/Off form - Hyannis and Nantucket - Release and Indemnification Agreement. In either case, the vehicle shall have no priority over other standby vehicles. However, your ticket will remain valid for travel on a standby basis if it is used within one year from the date the reservation was originally booked. For new vehicle information, send a copy of the vehicle registration to the Reservation Office for processing. What happens if I lose my parking ticket? Visit www.SteamshipAuthority.com/email_lists and click on either "Click here to subscribe to our eNews or manage your eNews preferences" or "Click here to manage your travel alert preferences." Note: in response to COVID-19, Vineyard route automobile ticket books are now good for two years from the date the ticket is sold. 291. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. Individuals with disabilities who receive a Steamship Authority Transportation Access Pass are eligible for discounted passenger fares. 2023 Headstart Packet for qualified residents, 2023 Summer Reservation Info & form for the general public, 2023 Hyannis Onsite-Offsite Permit Application, SSA Traffic Summary from 1998 through March 2023, Presented at the July 14, 2016 Board Meeting, Report on the SSA's Proposed 2018 Winter and Spring Operating Schedules, Report on the SSA's Proposed 2018 Summer Operating Schedules, 2018 Summer Operating Schedule Report Appendix C, 2018 Summer Operating Schedules Report Appendices D - G, Report on the SSA's Proposed 2020 Summer Operating Schedule, 2021 Summer/Fall Operating Schedules Report - report, Appendices A & B, 2022 Summer and Fall Operating Schedule Report plus appendices, 2023 Summer and Fall Vineyard Operating Schedule Report plus appendices, Freight tariff covering round-trip automobile and motorcycle rates, Freight tariff covering class and commodity rates. This enables us to provide you with more accurate maps and internet-based driving directions. Vehicles parked at parking lots that are not equipped with parking ticket dispensers are still subject to parking charges. For your convenience, all shuttle buses have bike racks, capable of accommodating two bikes during daylight hours. Room rates do not include 5.7% state and 6.0% local occupancy tax. By Thursday morning more than 24 hours after the cyber attack SSA staff were . You may be required to provide documentation of such an emergency before being allowed to use any parking that may be available. You will receive a standby slip with your standby number and date. The company said safety is not an issue as the attack didn't affect radar or GPS capability. What is your Cancellation Policy? Travel tips for visitors traveling to Martha's Vineyard or Nantucket. The Steamship Authority said IT workers are looking into the impact of the attack. Does the Steamship Authority have any policies to assist individuals with disabilities? How do I sign up to receive SSA's travel alerts via text messages? Can I travel with my vehicle between Woods Hole and Martha's Vineyard without a reservation? Is anyone eligible for a discounted fare? To be eligible for the auto excursion fare an island resident must have his/her name contained on the towns street list, and provide both a valid MA drivers license and vehicle registration with an island address. Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. Customers making reservations online may print copies of their confirmations on their own printers. You may also use your name instead of a license plate number and for other information necessary to make the reservation. Steamship Authority: Sorry, we're not going to name our new ferries Change and cancelation fees are waived for Tuesday travel. Starting at 7:30 AM on . The SSA is anticipating an impact to its schedule due to a shortage of deck officers. endstream endobj startxref Can children travel on the ferries unaccompanied? Reservations cancelled at least two hours before the scheduled departure will be fully refunded. All passengers and vehicles must be at the dock and ready for boarding at least 30 minutes prior to scheduled departure. One person in the group must be designated as the individual responsible for picking up the groups tickets and for coordinating all other aspects of the groups travel. Sailing Schedule. Email or fax it to the Reservation Department supervisors, along with your profile number, the date/times you would like to travel, and your preferred method of contact to confirm your reservation and take payment for your reservation. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. Meeting on the Vineyard Tuesday, Steamship Authority governors voted unanimously to approve a 2020 operating budget that raises vehicle and long-term parking rates beginning Jan. 4. Each eligible customer is allowed to make up to five Headstart vehicle reservations (one-way or round-trip). No. Exceptions are made for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances. If desired, you may temporarily designate up to three of your Headstart reservations as transferable reservations. Edmonds was a candidate for chair of the Steamship Authority Governing Board earlier this year, but that job went instead to James Malkin, a . Generally, 10 or more individuals must travel together as a group in order for the individuals to be eligible for this student group fare. We charge an additional fare for any trailer towed by an automobile. To enroll in either program you will need to fill out the appropriate application and submit to the Reservation Office or Ticket Office by the end of the year. 2018 Winter and Spring Schedules Appendices D - I, 2a. A regular non-commercial automobile fare is for the transportation of the vehicle only. Customers who are required to return to the terminal at a particular time are not guaranteed travel on the next scheduled trip, as we generally will require more standby customers to return to the terminal than can be accommodated on the next trip. Passengers are not allowed to bring alcoholic beverages on or off a vessel except for beverages that they are transporting as personal baggage in unopened containers, which may not be opened while the vessel is underway. The tickets or reservations are now good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. Policies, Forms & Information Welcome to the Steamship Authority's Downloadable Forms page. From there, follow the instructions in this guide:eNews and Travel Alerts. During the summer months, we recommend you arrive 45 minutes to 1 hour prior to the scheduled departure time, as passenger capacity may be reached on popular sailings prior to departure. How soon should I arrive at the terminal traveling without a car? To access the SSA's news, including Board Meeting Summaries and Meeting Notices and Agendas, please visit the About section of our website and navigate to the News link. Yes. If your vehicle/trailer is longer than 54' 11" you will need to to make special arrangements by phone with the Steamship Authority. Port Jefferson Antique and Garden Weekend BOGO Round Trip Walk-On Special. Steamship Authority Facing Deck Officer Shortage Tickets are valid 2 years from date of purchase. Our daily parking rates vary depending on the time of year and the location of the parking facility. There will be no one-year limitation on that ticket's validity. 2021 Summer and Fall Operating Schedule Report - Appendix C Part 1, 4c. What happens if I simply do not use my reservation? Manhattan DA Bragg, Jordan resolve dispute over deposition of former Trump prosecutor. Are there any restrictions on their use? For more information about our standby procedures, please click here. The 8:30 departure from Vineyard Haven, aboard the freight ferry M/V . Steamship Authority @SteamshipMA. When should I arrive at the terminal? The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. Can I park at the Vineyard Haven Terminal? Our computerized reservation system has a wait list capability. Under certain circumstances, military and Coast Guard personnel in active service, as well as reservists, are also eligible for discounted fares. To travel under the Steamship Authoritys Preferred Space Program, your vehicle must be less than 22 feet in length and listed on your Profile account. SteamshipAuthority.com/about/doing_business. Reservations can be booked online, over the phone or in person at any of our terminals. Similarly, if youre making your reservation online, you can check a box during the check-out process indicating that you will require assistance boarding a vessel and/or to access to the vessel's elevator. In these circumstances, the reservation shall be valid only for standby travel on the date for which the trip was scheduled. Woods Hole, MA Driving Directions: Please note: in some cases, the address provided in the directions may be different from our actual location. The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority announced its Headstart and reservation opening dates for the 2022 summer season. Do I need to pay the fares for my passengers at the time I make my vehicle reservation? Because customers traveling on the M/V Gay Head, the M/V Katama and the M/V Sankaty are required to back their vehicles on or off those vessels, we strongly discourage vehicles towing trailers (except tractor-trailers) from traveling on those vessels. PDF 2023 PREFERRED PROGRAM APPLICATION - www-steamship-assets.s3.amazonaws.com Are there any restrictions on the use of the 10-ride high-speed ferry ticket books? Upon payment, the attendant will provide you with a receipt stating the time period for which you have paid. From there, navigate to the My Profile section. Yes. 3/4 2 replies 6 retweets 6 likes 2 6 6 Steamship Authority @SteamshipMA 2 Jun 2021 The spaces are made available on a first-come, first-served basis at the discretion of the Nantucket Terminal Manager and/or the Terminal Agent on duty. Certain vehicles less than 22 feet in length, originating from either Martha's Vineyard or Nantucket and traveling on a round-trip basis, are eligible for island-to-mainland round-trip excursion fares, under certain conditions. Click the link below for more details: https://www.steamshipauthority.com/reservations/ticket_books. Additional Terms and Conditions - Norwegian Cruise Line What is included in the regular automobile fare? However, as with any vessel, you should always conduct yourself with care while on-board and pay particular attention to any children traveling with you. Standby vehicles are accepted year-round for travel between Hyannis and Nantucket, though space is limited. Headstart reservations are available to eligible customers who have applied through the mail (addressed to our Mashpee Reservation Office only) or on our website, beginning on a date designated as Opening Day usually during the first week of January. Please call (508) 477-8600. Although we consider campers to be commercial vehicles, we have established special commercial vehicle fares for certain vehicles such as campers. One caution: do not underestimate the length or height of your rental vehicle, as that could result in the forfeiture of your reservation. In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. 4. (Please refer to our Customer Handbook.) I am an island resident in the Excursion or Preferred program and need to go off island for a routine medical appointment. Generally, when winds get around or over 25 mph they will cancel the fast boats. At 9:15 a.m., the Steamship Authority announced that all trips had been canceled through 5 p.m., including the scheduled 5 p.m. departures from Woods Hole and Vineyard Haven. Click Here. All individuals in the group must travel together on the same dates, from the same point of origin to the same destination and back. As a result of the high wind watch, the Steamship Authority has issued a warning to travelers that there could be service disruptions on both the Martha's Vineyard and Nantucket routes on Friday . A bike shuttle bus is available every day throughout the summer season. Will I pay more if my vehicle is tall or if I have a container or a bicycle rack on top of my vehicle? Refund: Cancellation notice must be received by the Authority at least 14 days in advance of the schedule departure (or at least 24 hours in advance of the scheduled departure for a 20ft or greater commercial vehicle reservation). Otherwise, you must depart with your vehicle from the terminal instead of waiting there for the next available trip. You can subscribe to our monthly eNews by visiting this page: https://public.govdelivery.com/accounts/MASSA/subscriber/new. Can I make a reservation to travel with a vehicle on a particular trip? Please note we cannot guarantee specific travel times our goal is to find any available space that will allow for travel ahead of your appointment. Crocker Inn Rates and Policies | Martha's Vineyard This service is available for an additional charge and is subject to certain conditions (including the execution of a release and indemnification agreement). Check out our 'Ways to Save' for residents page! The largest ferry service to the islands of Martha's Vineyard and Nantucket, the Steamship Authority issued a statement warning that traveling customers may be delayed as a result. Mass. Steamship Authority Still Impacted by Cyber Attack - NBC Boston S.2361 192nd (2021 - 2022) An Act relative to municipal equity in Steamship Authority operations Welcome to the Steamship Authoritys Downloadable Forms page. Preferred Space reservations are non-refundable and non-transferable. We also allow the preferential boarding of vehicles of individuals traveling on a standby basis and who must travel with the vehicles due to their disabilities, in accordance with the guidelines set forth in the Customer Handbook. The Steamship Authority said all travel on the Vineyard route will be reservation-only through Monday, August 30. No standby vehicles already selected for boarding will be bumped from a trip to allow the boarding of any late-arriving vehicle with a reservation. Parking for the first calendar day (or portion thereof) is free, but thereafter, you must pay parking charges for each subsequent calendar day or portion thereof that your vehicle is parked or stored there. What if I arrive later than 30 minutes before sailing but before the ferry leaves? Please consult the Customer Handbook for eligibility requirements. Please note that you cannot change your PIN. Passengers may travel with their personal baggage, at no additional charge, except for bicycles, surfboards (including wind surfboards) and other large objects for which a fare may be charged. Are there any special precautions I should take while riding on the ferry? This means they will be held under your name until you provide information regarding the specific person (or vehicle) who will be using the reservation. SteamshipAuthority1 - YouTube Customers need only have their reservation confirmation or reservation number upon checking in at a terminal in the event the terminal employees are unable to confirm their reservations. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority's ticketing operation continued to be affected by . Parking spaces are limited at the Vineyard Haven Terminal and only available for medical emergencies. No. At least one of those need to be matched in order to travel on a reservation, unless you are traveling on an Excursion or Preferred profile. Steamship Authority cancels some Memorial Day ferry trips due to We highly recommend that you check current parking availability prior to arriving at a specific parking lot. Ferry Schedule. Are the Steamship Authority's ferries accessible for passengers with disabilities? Does the Steamship Authority also carry motorcycles and other items? Are there any restrictions on the use of Preferred Spaces? Traveling with your vehicle without a reservation is called traveling on a standby basis. Crew shortage causes Sankaty ferry cancellations One date change may be made at no charge. This standby slip contains a telephone number and website link where you can access the terminal's current vehicle standby status as well as the date and time that you should be at the terminal. For these transferable reservations to remain valid, we must receive the transfer slip no later than May 15th of that year or thirty (30) days in advance of the scheduled departure of the first segment of the reservationeven if you decide to keep the reservation for your own use. The Steamship Authority, the largest ferry line connecting Cape Cod with Martha's Vineyard and Nantucket, says that they have been hit with a ransomware attack. Vehicles traveling on a standby basis are generally boarded onto vessels after vehicles with reservations, as long as space is available, in the order that they have been placed on the standby list. You will be prompted to enter your email address and security code. Application forms are available on our website. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. Steamship Authority: Purchase Tickets Choose your route Martha's Vineyard Nantucket Fare -1+ -0+ -0+ See reservation and credit card policies. Do you offer digital tickets that travelers can buy in advance of arriving at the terminal? Visit SteamshipAuthority.com/about/doing_business to view the latest work contracts, invitations for bids and awarded contracts. How does standby work on the Martha's Vineyard route? This cannot be done online. Who is eligible for the Preferred Space Program? At our discretion, the customer's vehicle may instead travel on a standby basis the following day. For more details, please see Part E, Section 4.5, of our Customer Handbook under Policies, Forms and Information. If the reservation was paid for with a ticket from a 10-ride ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. Though the second book is sold at a price that reflects no discount from our regular automobile fare, the tickets in that book have no expiration date. In addition, all. Printout of appointment from medical office, Written letter from medical professional on office letter head with signature of a healthcare professional. Staffing shortage has Steamship 'scrambling' 2020 Summer Operating Schedules Report, 4a. They just retired the Islander, which was decades old. To make that experience as stress-free as possible, we offer free shuttle service to and from our terminal. The rate is based on the number of calendar days-or portion thereof-that your vehicle is parked or stored there. No customer traveling without a vehicle may carry any gasoline, propane, acetylene or oxygen on board any vessel, unless a passenger needs oxygen for medical reasons. Steamship Authority's Full 2023 High-Speed Ferry Schedule Steamship Authority High-Speed Ferry Rates: Adult $81 round-trip, $42.50 one-way; Child (5-12) $41 round-trip, $21.75 one-way; Child (under 5) free; Bicycle $14 round-trip, $7 one-way. 888-44-FERRY info@88844ferry.com. If you have moved, you can change the address on your profile, but it will not change the reservations that are already booked. Summer and Fall 2023 Vineyard Operating Schedule Report, Freight Tariff MDPU No. For more info, visit our Accessibility page. SSA senior managers also found themselves explaining the cancellation policy for ferries after last week's storm. Travel by Ferry | Nantucket, MA - Official Website Change and Cancellation Policies Reservations may be changed up to one hour before the scheduled departure. The Steamship Authority | Martha's Vineyard Current Status - Steamship Authority Do I need a reservation for my motorcycle or bicycle? The Steamship Authority is the largest ferry service to the Islands of Martha's Vineyard and Nantucket from Cape Cod. No pets are allowed on any passenger seat or table. Under Massachusetts law, you are prohibited from smoking anywhere in or upon any Steamship Authority vessel. Make a reservation. What do I do if the parking lot does not have an entrance or exit gate? Click here to manage your travel alert preferences. 60 0 obj <> endobj Generally yes. Kuribayashi Steamship (9171) Stock Price,News,Quote-Moomoo

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