how to prepare for an interview with kaiser permanente

However, it can inhibit my ability to grow. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. I then broke those larger assignments down into milestones and would also put those on my calendar to help me stay organized and on track. You've answered well by sharing that you face stressful situations head-on. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. If you are thinking about applying for a position with Kaiser Permanente, you need to learn about their hiring process and pre-employment assessment tests. While not all the jobs with this organization require you to take a test, many of them do. Therefore, passing these tests is crucial to securing employment for the most part. I've had many customers become rude, angry, and sometimes outright offensive, but I never took it personally and kept my demeanor calm and professional. Learn how to get care while youre traveling. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Kaiser Permanente Analyst Interview Questions | Glassdoor I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Many of those in the shelter relied on me to help them with certain tasks, so it was critical to building trust that I followed through and followed up on my commitments to each person. I also help the pharmacist with anything they needed from translating to ringing up customers. "I would treat the situation and communication very delicately. The presentation went well, and we got an A, and I think having a positive attitude, committing to our responsibilities, communicating, and collaborating all helped us overcome this challenge. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. I align with all of those values and would promote teamwork and collaboration in the workplace by being inclusive of those with various experiences, backgrounds, and education. Are there any specific action steps you would need to take to reach your goal of becoming a PA? Even though it was only a few hours a week, I found the position to be very stressful. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Prepare for a healthy trip. ", "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Finally, end your response by talking about the positive outcome. Vaginal douches. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. When it came time for the presentations, I often played a large role in the speaking aspects of the project. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. Tampon use. ", "I have three philosophies when it comes to my work. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. Did you consider that the patient's physical pain or feeling ill would make his temper short? First, I work in a system, and I respect that. ", "I have worked with diverse groups of people most of my career, including my time in college. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. Ultimately the patient understood and the procedure was finally completed.". We all agreed to use a group chat; that way, there was less tension than in one-on-one texts and relaying information, reducing the likelihood that an argument would break out between the two. ", "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". This shows the interviewer that you've done your research and aren't answering vaguely. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. If you have a criminal record, you must disclose this. What makes you want to give back to your community? Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. If I were to be offered this position, I would look forward to bringing these services to this area as well. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. We did that twice a week, and it completely solved our scheduling problem. I asked him how things were going at home and work, and he shared a lot of frustrations and problems he was having. Stay calm and just be yourself during the You can consider improving this response by explaining why. "On a personal note, I love spending time outdoors; it reenergizes me and relieves stress. I understand you probably have a pay band based on experience, so I'd love to discuss my skills and experiences further and explore where my background may fall on that scale. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". I always try to resolve conflict with the person directly, but if things escalated or continued, I would speak with my supervisor or HR for guidance. These are exactly the steps that an interviewer would be looking for. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. I even created and shared a few templates in Word to help get organized. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. ", "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. I would need to be trained in the new procedures. "My first job was working at a local gas station while in school, and I was closing out the night shift one evening, and my cash register was short. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. Maybe you can see opportunity when others can only focus on the issue. ", "I was working in a clinic where the primary population was low income. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Vaginal douches. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Consider sharing how patients react to the way you communicate. For example, a handbook, policy manual, FAQs, internal website, or other internal mechanisms that would allow me to research information if necessary. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. You also made sure to take action so that this did not happen again. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. Just like when I fill, I make sure the bottles are organized and in their place.". ", "I am super focused when I am stressed so I can make sure everything is done and correct. Most interviewers will interpret a cliche response like that as dodging the question. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. Good answer! I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. ", "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. How to Complete the Kaiser Permanente Application | Jobcase We met a few times, delegated assignments, and planned to meet again in a few weeks. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. ", "From a young age, I was raised around a farm and animals are a huge part of my life. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Did your team learn how to effectively use PPE and successfully protect themselves and their patients? I would also need a technologist to assist me who could adjust to my easy procedural style.". I would then make sure I had a face-to-face conversation with someone versus an email or text and ensure the right setting for the conversation. Does it help you build trusting relationships with community members? Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. Answer dates might appear two to three weeks before they were published. I would utilize past experiences and techniques in this role as well to be successful. I have always been great at working behind the scenes with the result being efficiency for others. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. ", "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I want to add value immediately, and the quicker I can learn the roles and responsibilities of the job, the quicker I can be working independently but still supporting the larger team. Initially, it was set up perfectly because we had four students, and there were four parts to that analysis. Maybe you are a pen and paper person. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. Being able to communicate within a team and work together to present a project are skills that will transfer to this role and will allow me to add value to the team immediately. Written by Jaymie Payne on March 5th, 2023. I greatly value the information shared between fellow professionals in our field. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. When teams are diverse, and everyone has a voice, collaboration, and innovation expand, and patient outcomes can be improved. I know that in healthcare, it's critical to ensure accuracy, so that patient records are maintained properly. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. We had a lot of concerns with patients not showing up for appointments when expected. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. WebInterview tips for Kaiser Permanente? I volunteer with their organizations in various roles. I believe all of these skills and experiences would translate well into this role at Kaiser Permanente. Discuss with the interviewer what you would expect for compensation if offered this position. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. In this role, I would utilize a couple of different techniques to help me manage the day-to-day stress of the job. I love working as part of a team and my colleagues take well to my personality. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. Talk to your interviewer about a time when have had to adjust to changes on the job. ", "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Prepare for Kaiser Permanente Assessment Tests - JobTestPrep It was important for me to communicate in a professional and respectful way and through active listening and frequent check-ins. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds.

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