viagogo payment to seller
. that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. Five tips on when to seek help, hiring the right firm and typical costs, Do not sell or share my personal information. Apparently not. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. Victims of Viagogo | Hi All, I am a new member and have been in contact Buying tickets to events | ACCC You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. All sales and bids are final. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. The fastest-growing and preferred acquisition channel for over half our multichannel sellers. Note that Your payment may be withheld if you violate this clause. I made a 32k loss when I sold my parents' house in 1989: Can I still use it to cut a capital gains tax bill now? The revised version of this Agreement is automatically effective after it is initially posted on the Site. 2.8 Work-life balance. Your first port of call was to query this with Viagogo, which said it had paid the money to a card that was registered on your account, under your name. How to spot a fake, fraudulent or scam website. Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. How can I sell I Bonds - USA TODAY Blueprint - Sound Dollar 3. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. According to anonymously submitted Glassdoor reviews, Viagogo employees rate their compensation and benefits as 2.8 out of 5. Welcome to Amazon Seller Central StubHub sold $4.75 billion in tickets last year, taking in $1.1 billion in fees, according to eBay's annual report. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. This content may be old or outdated. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. I entered the incorrect email when registering, how do I change it? 7.3 Additional Policies. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Secondary ticketing websites - GOV.UK I got food poisoning while eating out, can I get my money back? To register, You must provide your real name, address, phone number, and email address. Crucially in your case, this means that the money was not paid back into the account that you used when you bought the tickets. Ratings by category. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. Luckily I spotted this in time and managed to get the parcel diverted back to the sender and refunded. And the viagogo 100% order guarantee covers both buyers and sellers, so rest assured, we've got . Buyers: viagogo charges a service fee on top of the ticket price. Phoenix Suns Tickets. My daughter fell for a Facebook ticket sales scam that CRANE ON THE CASE: NatWest mortgage mix-up has left me with CRANEON THE CASE: HSBC froze my small business bank account Can you get a refund if a show or event is scrapped, you What you need to know about money: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Engaged Employer Overview 281 Reviews 5 Jobs 221 Salaries 180 Interviews 50 Benefits -- Photos + Add a Review Viagogo New York City Reviews Updated Aug 16, 2022 Find Reviews Clear All New York City, NY Area English Filter Found 16 of over 281 reviews Sort Popular Popular COVID-19 Related This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. 2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre. Walker said the test purchases were indisputable evidence of speculative ticketing, which is fraud. If you have questions about a purchase or a sale you made, you might be wondering how to get in touch with a customer service representative at Viagogo. If this is also unsuccessful We will not offer a refund. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Copyright viagogo Entertainment Inc 2023. We may investigate complaints and violations of our policies. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. Event dates, times, venues and subject matter, which are listed on the ticket, may change. Chargeback is also particularly useful where the cost of the tickets was under 100 and Section 75 doesn't apply. So its not int he sellers interest to sell fakes or not actually have the ticket. INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. Report. Answer (1 of 10): First, I would like to state that I have no personal experience with Viagogo, and I don't resell tickets on Viagogo, but generally speaking, the online secondary market for tickets (StubHub, SeatGeek,SeatGeel, etc.) Be the first to hear about special offers. Will I be stung for capital gains tax on sale of 425k family home because I moved out during my divorce? Here is what happened. Don McLean Concert Tickets. I sold a ticket on Viagogo .. and need help - Tripadvisor But, there are certain scenarios where you're entitled to claim a refund if you purchased from an unauthorised secondary site, and there are steps you can take to get that refund. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. I had a flight delay, can I get compensation? We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. The Full Court upheld the finding made in 2019 that Viagogo had falsely represented that it was the 'official' seller of tickets to particular events. Can you help me find out what has happened here? In future, if you have issues confirming or fulfilling . Seller 5 reviews; Agent 2 reviews; Administrator 1 review; Call Center Representative 1 review; viagogo reviews by location. I sold my tickets on Viagogo as a sate sale. I went back to Viagogo to ask for a refund. Viagogo: MPs warn music fans not to buy from ticketing site 2.7 Payment Authorization. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. If the ticket seller fails to deliver your tickets in time, or sends the wrong tickets, you can do the following: Formally reject the tickets Return the tickets with a letter saying that you're rejecting them as they don't fit the description you were given at the time of purchase. Leave the Archive. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 5.4 Making Adjustments. Shortly afterwards, event organisers received orders for the same quantities, in Walkers name. 4.1 Double Posting and Removal of Tickets. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. Viagogo employees rate the overall compensation and benefits package 2.8/5 stars. 3.1 Accurate Descriptions. 2.4 Listing. Why can't I see my order or sale in my account? You don't use the website regularly, so did not realised that you had any card details saved you presumed the money would go back to the account you originally bought the Paul Heaton and Jackie Abbott tickets with, which you had enteredmanually when you made the purchase. Thanks. Viagogo said that its fraud team had investigated your complaint, and detected no evidence of wrongdoing. " viagogo has a really high turnover rate and this doesn't only apply to their employees " (in 11 reviews) " Lack of transparency, inflated "perks" " (in 5 reviews) For those who have recently moved home, it can also be possible to have the correct card details stored, but with the old address meaning that the product will be delivered to the wrong place. You are viewing the PayPal Community Archives. If you paid by credit card If youve spent more than 100 and less than 30,000 you can claim on your credit card if something goes wrong. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. and in April 2019 the court found Viagogo had misled consumers and ordered Viagogo to pay a $7 million penalty in October 2020. 3.Click Dispute a Transaction. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. This rating has decreased by -15% over the last 12 months. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. 6.9 Change or Suspension of Site. Is it safe to purchase tickets through Viagogo or another broker? Viagogo Reviews in New York City, NY | Glassdoor StubHub Sold to Smaller Rival Viagogo for Over $4 Billion This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. The companys full name, according to a well-placed source, is Global Experience Solutions. This was because, in some cases, none had actually been sold because of uncertainty over whether events could go ahead owing to the pandemic. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. 6.11 Permitted use. Pay by PayPal, a free service to pay online without sharing your financial information. Resale websites in particular will often ask customers to have a payment card linked to their account, to make it easier for payments to be processed quickly when they are received. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. Best Shopping Deals In the know quiz Because the 9 delivery fee refund was coming directly from the company, it was refunded to the card you paid for the original tickets on.